Contact Us

We're Here to Help!

Whether you have a question about our products, need an update on your order, or want to start a return, our customer service team is ready to assist you.

How to Reach Us

Customer Service Email:
service@kikiumi.com
(This is the fastest way to get a detailed response.)

Customer Service Phone:
+1 (626) 559-1402

Service Hours:
Our team strives to respond to all inquiries within 24 business hours (Monday - Friday).

Business Information

For transparency and official correspondence, our legal business information is listed below.

  • Company Name: Shanghai Dengfeng Zaoji Technology Co., Ltd.
  • Company Address: 1st Floor, No. 258 Pingyang Road, Minhang District, Shanghai, China

(Please Note: Do not send returns to this address. Please contact us at service@kikiumi.com to receive the correct US-based return warehouse address.)

Send Us a Message

Please submit all general enquiries in the contact form below and we look forward to hearing from you soon.