Shipping policy

Shipping Policy

At KiKiUMi, we are committed to getting your order to you as quickly as possible.

Order Processing:

  • Handling Time: All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email.

Shipping Rates & Delivery Times:

  • Shipping Cost: We offer FREE standard shipping on all orders within the continental United States.

  • Transit Time: Standard shipping typically takes 3 to 7 business days for delivery after the order has been processed.

Non-Delivery Areas (Important):

Please note that we DO NOT ship to the following US territories, states, or addresses:

  • Puerto Rico (PR)

  • Alaska (AK)

  • Hawaii (HI)

  • Guam (GU)

  • Armed Forces Americas (AA)

  • Armed Forces Europe (AE)

  • Armed Forces Pacific (AP)

  • PO Boxes

We apologize for any inconvenience. Any orders placed with a shipping address in these locations will be canceled and refunded.

If you have any further questions, please don't hesitate to contact us at service@kikiumi.com or call us at +1 (626) 559-1402.